Dispatcher

May 19, 2026

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If you reside in California, please see our <a href="https://careers.mvtransit.com/us/en/california-privacy-policy" target="_blank" rel="noopener">California Applicant Privacy Policy</a> for more information about our data handling practices and your data rights.MV Transportation is seeking a Dispatcher who works to direct the day-to-day route operations and report to the Dispatch Supervisors. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance. Tracks and reports sign-in/sign-out times, assures routes are timely, and communicates service issues to the Dispatch Supervisors or Dispatch Managers as appropriate.  <span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":200,"335559740":240}">PAY RATE $21.00 PER HOUR Job Responsibilities:<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":200,"335559740":240}"> <ul><li>Takes client calls and communicates issues with drivers and Dispatch Supervisors or Dispatch Managers as appropriate.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Monitors radio, telephones and on-road provision of service for quality.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Responsible for influencing positive employee morale and quality customer service.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Monitors and completes driver sign-in and sign-out daily.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>May assign trips to drivers to assure adequate disbursement of trips between all assigned routes.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Monitors daily system performance.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Participates in analysis and review of operating performance.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Notes closed and/or late starting of routes and communicates same to Dispatch Supervisors and/or Dispatch Managers as appropriate.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>All other duties, as assigned.  <span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li></ul>Talent Requirements:<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":200,"335559740":240}"> <ul><li>One (1) year previous Dispatcher experience preferred. <span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Two (2) years of Customer Service experience is preferred.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>High School diploma or equivalent.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Experience with Trapeze software. <span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast pace environment.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Demonstrate a high customer service commitment.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Able to demonstrate professional phone manner.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li><li>Knowledge of the service area is a plus.<span style="margin: 0px; padding: 0px; font-family: Arial, Arial_EmbeddedFont, Arial_MSFontService, sans-serif;" data-ccp-props="{"134233117":true,"134233118":true,"134233279":true,"201341983":0,"335559739":200,"335559740":240}"> </li></ul>MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment. #appcast

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

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Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

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Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...