Food & Beverage Operations Manager

May 25, 2026

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Food & Beverage Operations Manager Location: Craig\'s Cruisers Grand Rapids, MI Position Type: FT Salary Company Overview Five Star Parks & Attractions is the largest privately owned operator of family entertainment centers in the United States, with 28 high-energy destinations across 13 states. Headquartered in Charlotte, North Carolina, the company has grown rapidly from just three locations in 2019 to a national portfolio of award-winning venues, including Scene75, The Track Family Fun Parks, Malibu Jack’s, Fun Land, Celebration Station, Craig’s Cruisers, and more. Recognized on the 2024 Inc. 5000 list at No. 299 for 1,408 percent three-year growth, Five Star Parks continues to lead the way in innovation, guest experience, and operational excellence in the amusement and hospitality sector. Our venues fuse go-karts, arcades, bowling, VR, thrill rides, and immersive dining into vibrant, high-impact environments that inspire all generations to play, connect, and create unforgettable memories. We are rooted in a company-wide promise of being Safe, Clean, and Fun—demonstrating our uncompromising commitment to guest and team-member well-being, pride in welcoming and immaculate facilities, and a playful, edgy spirit that sets us apart. Internally, we foster a culture of integrity, accountability, inclusiveness, and performance, empowering team members to think boldly, own outcomes, and deliver Five Star moments every day. With the scale of a national platform and the heart of a local host, Five Star Parks is a dynamic workplace where operational excellence, innovation, and fun converge—every day is an opportunity to elevate play. Job Summary We are seeking a dynamic Food & Beverage Operations Manager to oversee the management of our culinary department which covers food for our event space for large-scale party rentals and/or company events, our restaurant, and snack zone. You will lead a team of talented event staff, including servers, kitchen staff, and other hospitality professionals, ensuring seamless execution and exceptional service. This role is pivotal in maintaining a vibrant, efficient, and safe environment, aligning with our commitment to delivering top-tier entertainment experiences. Strong communication skills, effective time management, and a dedication to excellence are essential. Experience in managing large events, particularly in food and beverage, such as wedding receptions and corporate gatherings, is highly desirable. Accountabilities Supervise a diverse team of 15-25+ employees, ensuring efficient daily operations. Maintain accurate records of employee attendance on a daily basis. Maintain inventory and food and order any necessary items. Will cover a Manager on Duty shift and open the store once a week. Principle Duties and Responsibilities Proficiently maintain day-to-day notes on staff performance. Keep employees informed on culture, standards, and updates such as sales specials or new job opportunities. Communicate daily with team members, fostering a strong teamwork ethic and attitude. Maintain a safety-focused attitude at all times. Be available for special projects or holidays. Strong teamwork ethic and attitude. Passion for the work and commitment to delivering exceptional customer service. Time management and a sense of urgency. Education, Qualifications, and Experience Must be at least 21 years of age. Must have a high school diploma or GED; or equivalent combination of relevant education and experience. Must have at least one year of management or supervisory experience. Experience in managing large events, particularly in food and beverage, such as wedding receptions is required. Experience in Restaurant/Food & Beverage Management is required, with a preference for experience in managing large events. Must have work weekends and holidays. Must be able to work up to 45 hours per week, available every weekend. Able to stand for long periods of time. Able to lift 39 pounds unaided. Valid driver’s license required. Authorized to work in the United States. Five Star Parks & Attractions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively promote diversity and inclusion within our workplace and encourage candidates of all backgrounds to apply. Notice of E-Verify Participation: Five Star Parks & Attractions participates in the E-Verify program. APPLY NOW! #J-18808-Ljbffr

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