Franchise Business Partner

June 5, 2026

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Job Description:

Serves as primary liaison between the franchisor and the operating unity franchise partners
Builds strong, credible relationships with franchisees and operating partners through frequent, proactive, honest and informative interactions
Facilitates successful achievement of business goals by performing needs analysis and developing action plans
Consults with marketing to develop and grow the franchise operating unit's participation in the marketing co-op
Ensures success of new store openings by coordinating with and deploying Operations Business Partner
Provides timely, clear and informative communication and feedback to Divisional Vice President and other company personnel

Requirements:

High School Diploma or GED required; College degree preferred
Five to ten years of progressive operations management experience required with at least three years in multi-unit management required
Experience working with franchisees highly preferred
Demonstrated knowledge of general math, P&L, and financial analysis skills
Demonstrated knowledge of operations business including real estate & construction, cash controls, labor/transaction forecasting, employment laws, and marketing
Proficient with FOCUS System or other point of sale system
Analytical Skills: effectively uses data to generate insights for operations excellence
Planning & Prioritization: highest impact, highest value
Financial & Business Acumen
Ability to build and leverage talent
Ability to effectively communicate, inform, and influence senior leaders

Benefits:

Diversity is our strength and competitive advantage.
Offer meaningful recommendations and providing results-oriented feedback.
Stay abreast and communicates franchise best practices.

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