Front Counter Attendant

May 19, 2026

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Job Summary

Texas Gun Ranch is seeking a dependable, customer-focused Front Counter / Member Services Associate to serve as the first point of contact for our members and guests. This role is essential to daily operations and requires strong customer service skills, attention to detail, and the ability to multitask in a fast-paced environment. The ideal candidate is professional, organized, comfortable handling transactions, and passionate about providing an exceptional club experience.

Reporting Structure

Reports directly to: Club Manager / Operations Manager
Works closely with: Range Staff, Instructors, Pro Shop, and Management

Day-to-Day Operations

Greet members and guests in a professional and welcoming manner
Check members and guests in using the club’s membership system
Process daily transactions using a Point-of-Sale (POS) system
Sell ammunition, merchandise, memberships, and services
Answer phones, respond to basic inquiries, and provide general club information
Ensure all waivers, forms, and required documentation are completed accurately
Maintain accurate cash handling and end-of-day drawer reconciliation
Monitor clubhouse traffic and assist with guest flow during busy periods

Additional Duties

Maintain cleanliness and organization of the clubhouse and front counter area
Restock merchandise, ammo displays, and retail items as needed
Assist with special events, tournaments, and member activities
Communicate effectively with range staff regarding guest needs or concerns
Follow all safety, club policies, and operational procedures
Perform other duties as assigned to support overall club operations

About You (Qualifications & Skills) The ideal candidate will be able to:

Provide excellent customer service in a professional club environment
Learn and confidently use a POS and membership management system
Handle cash, credit card transactions, and basic accounting procedures
Communicate clearly and respectfully with members, guests, and staff
Stay organized and maintain attention to detail
Multitask and remain calm during high-volume or peak business hours
Work independently and as part of a team

Preferred (but not required):

Prior customer service, retail, or front desk experience
Familiarity with firearms, ammunition, or shooting sports
Experience working in a club, hospitality, or recreational setting

Physical Requirements

Ability to stand for extended periods of time
Ability to lift and carry up to 50 lbs (ammo cases, merchandise, supplies)
Ability to bend, reach, and move throughout the clubhouse as needed
Ability to work in a moderately loud environment

Work Schedule

Full-Time Position
Wednesday through Sunday
Hours: 9:00AM – 6:00PM
Club is closed Mondays and Tuesdays
Overtime opportunities available during busy seasons, events, and peak times
Maintain a positive attitude and professional appearance

Pay: $16.00 - $19.00 per hour

Benefits

Employee discount
Paid sick time
Paid training

Application Question(s):

Are you able to stand for 8+ hours a day?
Are you able to work 40+ hours per week?
Can you drive to 15950 SH 205 Terrell, Tx 75160 5x a week?
Can you lift 50+ lbs multiple times per day?

Work Location: In person

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