Hub Channel Team Lead - Transportation and Logistics

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Hub Channel Team Lead - Transportation and Logistics Job Overview Amazon is hiring a UAE National Hub Channel Team Lead to support its growing transportation and last-mile delivery network in Dubai. This role is critical to supervising dispatch operations, coordinating delivery performance, and supporting delivery station teams in maintaining operational excellence across urban and rural hubs. The position requires leadership skills, performance monitoring, and a strong focus on safety, cost, and service delivery standards. Job Details Job Location: Dubai, United Arab Emirates Industry: Transportation/Trucking/Railroad Function: Distribution / Transportation / Logistics Salary: 13000-16000 monthly (Market estimated) Gender: Any Candidate Nationality: UAE National with Family Book Candidate Current Location: Any Job Type: Full Time Job Overview As a Hub Channel Team Lead at Amazon, you will be at the frontline of our delivery excellence mission, ensuring smooth execution of dispatch operations and partner performance in Amazon's Hub program. This role is perfect for logistics professionals looking to step into a team leadership position with a focus on last-mile operations, data-driven decision-making, and vendor engagement. Key Responsibilities * Support and deputize for Hub Account Managers in daily operational duties * Supervise dispatch coordination, logistics assistants, and delivery associates * Monitor KPIs and drive performance improvements in delivery quality and safety * Lead briefings, schedule planning, and workload distribution * Collaborate with station teams and delivery service providers to streamline workflows * Conduct interviews and onboard new logistics team members * Identify improvement opportunities in route planning and cost efficiency * Manage station-level metrics, performance dashboards, and reporting * Participate in strategic meetings with key stakeholders and operational reviews Job Requirements * UAE National with Family Book (mandatory) * Prior experience in operations or logistics team supervision * Experience with planning, metrics, and process improvement * Excellent communication and stakeholder management skills * Flexibility to work in shifts and commit to overtime when required Preferred Qualifications * Background in last-mile logistics or supply chain management * Strong data analysis and problem-solving skills What We Offer * Leadership role in one of the fastest-growing divisions within Amazon UAE * Exposure to cross-functional collaboration and international logistics operations * A fast-paced work environment with room for innovation and continuous learning * Inclusive culture and support for professional development About the Company Amazon's Hub Program in the UAE is revolutionizing last-mile delivery by partnering with local small businesses to create urban and rural delivery networks. As part of Amazon's global delivery strategy, the Hub initiative is designed to overcome complex geographic challenges while ensuring outstanding customer satisfaction across every mile.

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