Learning & Development Field Leader, Retail Engagement Marketing and Merchandising

May 16, 2026

Other Jobs To Apply

No other job posts for this day.

Learning & Development Field Leader, Retail Engagement Marketing and Merchandising

Dubai, Dubai, United Arab Emirates Corporate Functions

Description

- Partner with Global Retail Support, Market Directors and Leaders, and People teams to assess training needs and consult on the strategic deployment of L&D programs across diverse markets. Share insights and best practices to ensure relevance and consistency of implementation.- Design, deliver, and oversee all aspects of facilitation of foundational, role-specific, and leadership development content in both in-person and digital formats. Serve as a key contributor or lead for REMM learning events such as New Store Openings, Coaching at Apple, and Inclusive Leader as well as events.- Act as a program manager for regional learning initiatives, overseeing planning, execution, and evaluation with precision and accountability.- Guide and coach market teams and on-demand facilitators to ensure quality assurance and sustainability of training delivery. Provide feedback and mentorship to build facilitation capability across the region.- Ensure training and communication solutions are culturally relevant and compliant across markets like the UAE and India. Support communication and change initiatives that develop a learning-focused culture.- Contribute to feedback loops for ongoing product and strategy enhancement. Leverage data, KPIs, and insights to iterate and evolve programs in partnership with the EMEIA and global teams.- Communicate effectively with all levels of the organisation, including C-suite leaders. Represent Internal Engagement in Country strategic discussions, influence decision-making, and balance local needs with global priorities.- Support and validate execution of Internal Engagement programs across regions through regular domestic and international travel (approximately once per quarter).

Minimum Qualifications

Demonstrated ability leading training or employee experience strategy and execution, ideally across multiple countries in a matrixed, global organisation.
Proven ability to develop and deliver high-impact learning programs in hybrid and digital formats, with exceptional facilitation and presentation skills.
Skilled in leading complex projects across multiple locations, with a meticulous and iterative approach. Strong experience coaching teams and influencing without authority. Able to develop field trainers and operations partners with a hands-on, collaborative style.
Successful track record working in diverse cultural settings, with a sensitivity to multicultural dynamics and local norms.
Experience engaging and influencing senior leaders, including navigating complex stakeholder perspectives.
Collaborative team player with flexibility, enthusiasm, and a growth mindset.
Demonstrated effectiveness within global companies with headquarters in the U.S. or Europe and within highly matrixed organisational structures.
Strong analytical approach with the ability to use data to drive decisions, improve outcomes, and demonstrate program ROI.
Outstanding written and verbal communication in English; confident presenter across levels and cultures.

Preferred Qualifications

Experience working in the Middle East and India.
Knowledge of local labour and compliance requirements (UAE & India).
Professional certifications in L&D (e.g., CIPD, ATD).
Background in psychology, change management, or internal communications.
Strong planning and project management skills
Fluency in Hindi and/or Arabic is a plus.
Bachelor’s degree or equivalent professional experience required.
Familiarity with Apple hardware and software is a plus.

#J-18808-Ljbffr

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...