Maintenance Runner

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About the position

The Runner supports the local Operations team with almost anything needed - light maintenance tasks, housekeeping support, running supplies to the team out in the field and anything else requested by management to ensure our portfolio of homes.

Responsibilities

  • Assist the Operations team in the local market, preparing homes for guest check in and check out.
  • Frequently travel between units delivering supplies to housekeepers, maintenance teams and others, aiding guests, and running errands.
  • Expect the unexpected, no day is the same and it will be spent traveling, performing basic maintenance and tasks in our homes.
  • Remove trash from homes.
  • Order, maintain and replenish maintenance supplies and inventory.
  • Complete a variety of maintenance tasks within a home such as appliance/ cable/ wifi troubleshooting, cleaning hot tubs, and replacing light bulbs.
  • Meet and maintain company Standard Unit Appearance , correcting inconsistencies in the homes you enter.
  • Assist housekeeping as needed by completing cleans.
  • Establish and maintain open, collaborative relationships with local team members and regional leadership teams as needed.
  • Provide cross-coverage for your team members when necessary.
  • Other duties as assigned because every day is different in hospitality!

Requirements

  • Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
  • Prior experience working in maintenance or housekeeping role a bonus.
  • Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
  • This role involves frequent travel between worksites, so reliable personal transportation is essential.
  • Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
  • Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
  • Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.
  • Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

Benefits

  • Health/dental/vision insurance based on hours worked
  • Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
  • 401K retirement savings plan with immediate 100% company match on the first 4% you contribute
  • Health & Dependent Care Flexible Spending Accounts based on hours worked
  • Paid Vacation & Sick Time
  • Employee Assistance Program (EAP)
  • Employee Discounts
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