Role Description

The Immunization Specialist (IS) plays a pivotal role in driving healthcare provider (HCP) engagement and vaccine uptake across adult customers. The IS educates HCPs and their office staff on disease prevention and GSK’s vaccine portfolio, effectively communicating clinical value and supporting vaccination goals. The role requires strong customer engagement skills, scientific fluency, and the ability to translate clinical data into meaningful conversations that drive immunization impact. The IS will report to the Vaccine Sales Director and collaborate closely with field and account leadership roles to ensure coordinated and compliant execution.

Responsibilities

• Drive HCP Demand and Communicate Product Value
  • Engage HCPs across internal medicine, family practice, and health departments to communicate the clinical value and benefits of GSK vaccines using approved materials.
  • Build and maintain deep expertise in vaccine therapeutic areas, GSK products, and competitors.
  • Support peer-to-peer educational programs, conventions, and speaker events to enhance vaccine awareness and recommendation.
• Customer Engagement and Pull through
  • Tailor engagement strategies based on local practice dynamics and HCP/account needs.
  • Ensure pull through across adult segments for both private and public vaccination, including stocking, in-office vaccination and/or a strong referral process.
  • Partner with Vaccine Account Managers to drive product pull through within Public Awardees, Health Systems, and other contracted accounts.
  • Influence the uptake of publicly funded vaccines by engaging with HCPs/staff and health department.
  • Support accounts with their ordering and inventory management needs as appropriate.
  • Work with Account managers to appropriately educate/communicate HCPs/staff on HS policies.
  • Identify and address barriers to contract execution and utilization, providing actionable feedback.
• Cross-Functional Collaboration & Barrier Resolution
  • Partner with cross-functional teams (e.g., Market Access, Medical Affairs, Account Teams) to ensure aligned and compliant execution.
  • Help identify and address barriers to vaccine access, reimbursement or workflow integration.
  • Provide actionable field insights to inform local strategy, optimize resources, and enhance execution.
• Operational Excellence and Compliance
  • Uphold GSK’s standards for compliant, high-quality customer engagement in line with company policies and healthcare regulations.
  • Participate in business reviews and team huddles to assess progress and identify opportunities.
  • Maintain accurate CRM documentation and activity records per compliance and field standards.

Success Metrics & Key Performance Indicators

• Commercial Results: Achieve assigned territory sales, immunization rates, and market share targets.
• Key Activity metrics: Activity metrics (e.g., customer reach, frequency), progress on Good Selling Outcomes, utilization of key educational assets.
• 100% compliance with documentation in CRM systems and GSK policies.
• Completion of selling excellence and product-related training programs and modules.

Qualifications

• Bachelor’s Degree from an accredited institution.
• Minimum 2 years of business-to-business or pharmaceutical sales experience.
• Ability to travel locally and regionally as required for customer engagement.
• Valid driver’s license and willingness to drive.

Requirements

• Immunization Specialist (grade 8): Minimum 2 years business-to-business or pharmaceutical sales experience.
• Senior Immunization Specialist (grade 7): 5+ years business-to-business or pharmaceutical sales experience.

Preferred Qualifications

• Minimum 2 years of vaccines sales experience.
• Strong track record of high-level performance and consistent achievements.
• Strong account-selling skills, including business-to-business experience in a healthcare setting.
• Demonstrated competency of science, business acumen, and customer engagement.
• Knowledge and experience in a healthcare setting.
• Demonstrated learning agility.

Key Skills/Competencies

• Advanced business acumen and analytical skills to diagnose opportunities.
• Self-directed and organized with the ability to adapt and change in a shifting environment.
• Impact and influence with customers to mobilize action plans.
• Ability to quickly identify issues and develop recommendations for timely, compliant resolution.

Location

This is a field-based position. The percentage of travel will be determined by customer location in relation to the geographic location of the successful candidate.

Benefits

• US annual base salary ranges from $132,000 to $220,000.
• Annual bonus and eligibility to participate in share-based long-term incentive program.
• Health care and other insurance benefits (for employee and family).
• Retirement benefits.
• Paid holidays, vacation, and paid caregiver/parental and medical leave.