[Hiring] Core Lab Implementation Consultant @Roche

Other Jobs To Apply

Role Description

The Core Lab Implementation Consultant demonstrates and positions the end-to-end value of the Roche portfolio of solutions (systems) and Roche Consulting services to our customers. This field-based position creates value by focusing on implementing complex automated laboratory solutions to improve the customers' desired future state. This position partners with customers and internal stakeholders (sales, global Roche Consulting teams, RSN, marketing, IT, and other teams) to address customers' unique priorities, challenges, and needs through continuous improvement efforts, including:

  • Collecting and reviewing customer feedback
  • Refining methods/tools
  • Performing complex analyses
  • Recommending solutions

This position utilizes a consultative approach and technical expertise to ensure the customer is prepared and the Roche solution is verified to be implemented and deliver expected results.

Qualifications

  • Bachelor’s Degree in Engineering, Business, Operations Management, Sciences or closely related scientific/technical discipline
  • Experience with process mapping, statistical and reporting tools
  • 5 years of experience in Operations, Engineering, Quality, Regulatory or equivalent, including experience in successfully leading cross-functional teams in driving results

Requirements

  • Verify and validate that the proposed Roche solution still meets or exceeds customers' expected results before Implementation
  • Provide implementation support to customers and installation teams; collaboratively develop detailed customer installation requirements with customers, Roche Support Network, Workflow Consulting, and other teams
  • Responsible for identifying opportunities to optimize the implemented Roche solution and collaborating with appropriate Roche partners to take action to accomplish optimization
  • Collaborate with RC team members to develop metrics that provide data for process measurement; identify indicators for future improvement opportunities; collect data to identify root causes of problems; measure performance against process requirements; align improvement to performance targets
  • Collaborate with fellow Roche Consulting colleagues to use, refine, and evolve proprietary tools and techniques to generate high-value deliverables, best practices, and methods delivering differentiated, value-creating consulting services and position Roche’s portfolio of solutions
  • Perform related administrative duties such as creating and submitting expense reports, and status reports and adhere to any additional regulatory requirements

Benefits

  • This is a remote, field-based position
  • The candidate is willing to travel approximately 75%, including overnight stays. Travel requirements will fluctuate weekly based on business needs
  • A company car is provided with this position
  • No relocation benefits available for this job posting
  • The expected salary range for this position based on the primary location of Indiana is 98,800.00 - 183,400.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law
  • A discretionary annual bonus may be available based on individual and Company performance
Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...