Manager - Business Operations

June 6, 2026

Other Jobs To Apply

We’re seeking a strategic, action‑oriented Manager, Business Operations to lead high‑impact strategic initiatives, continuous improvement, and Cast Experience programs while translating strategy into execution and outcomes leaders can act on.

Operating at the intersection of strategy, storytelling, and delivery, this leader manages a small team, partners closely with senior technology leaders, and drives adoption and impact through strong executive presence and the thoughtful application of AI‑enabled capabilities.

Key Responsibilities

Strategic Initiatives & Program Leadership

Lead cross‑functional strategic initiatives aligned to DXT and enterprise priorities
Translate leadership direction into clear plans, milestones, and decision points
Drive execution across multiple workstreams, ensuring alignment, accountability, and outcomes
Proactively identify risks, dependencies, and mitigation strategies
Partner with senior leaders to shape priorities, sequencing, and execution trade‑offs

Executive Storytelling

Develop clear, compelling executive narratives that connect initiatives to strategy and outcomes
Synthesize complex work into concise, executive‑ready stories for leadership forums, reviews, and decision‑making
Enable leaders with messaging, materials, and recommendations for high‑visibility discussions
Ensure consistency and cohesion across decks, readouts, talking points, and communications

Continuous Improvement

Identify opportunities to simplify, standardize, and improve processes, tools, and ways of working
Lead continuous improvement initiatives that increase efficiency, clarity, and scalability
Explore and pilot AI‑enabled approaches that enhance operational effectiveness, with clear adoption and impact goals

Cast Experience & Engagement

Lead Cast Experience initiatives spanning engagement, communications, and executive reporting (including Chairman’s reporting)
Partner with Communications, HR, and Culture Committee stakeholders to ensure alignment to DXT priorities and values
Shape clear, empathetic change narratives that support understanding, adoption, and engagement
Ensure Cast‑facing initiatives are operationally sound, inclusive, and consistently delivered
Drive workplace planning, readiness, and coordination across sites to support a consistent in‑office experience

What Success Looks Like

Strategic initiatives delivered on time with clear, measurable impact
Leaders equipped with concise, decision‑ready narratives and materials
Improved efficiency and consistency in how work is executed and communicated
Strong Cast engagement and clarity through change
Thoughtful adoption of AI‑enabled capabilities that enhance outcomes without adding complexity

Required Qualifications

Bachelor’s degree or equivalent professional experience
8 years of experience in program management, operations, continuous improvement, or technology‑adjacent roles
Proven experience leading cross‑functional initiatives in a complex, matrixed organization with senior leaders
Strong organizational, communication, and stakeholder management skills
Ability to operate effectively between strategy and execution

Preferred Qualifications

Experience in technology, digital, or enterprise operations environments
Exposure to AI‑enabled tools or initiatives that drive operational or employee impact
Background in change management, Cast/employee experience, or organizational effectiveness
Experience supporting workplace, facilities, or organizational change initiatives
Lean Six Sigma certification or proven experience applying efficiency methodologies

#DISNEYTECH

The hiring range for this position in Orlando, FL is $117,800 to $161,900 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...