NURSING DIRECTOR, ADMINISTRATION

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<br data-pasted="true"><br><div style="text-align: center;"><img src="https://secure.neogov.com/images/AgencyImages/jobposting/3482/jobpostings/image/20250604161529_Bulletin HS Pic.png" data-id="null" data-name="20250604161529_Bulletin HS Pic.png" alt="We welcome applications from everyone." data-url="https://secure.neogov.com/images/AgencyImages/jobposting/3482/jobpostings/image/20250604161529_Bulletin HS Pic.png" style="width: 771px;" data-uw-rm-alt-original="20250604161529_Bulletin HS Pic.png" data-uw-rm-alt-hash="2079126733729930" data-uw-rm-alt="CT" class="fr-fic fr-dii"></div><br><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;text-align:center;" data-pasted="true"><strong><u>EXAM NUMBER</u></strong><br> Y5296P</p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;text-align:center;"><strong><u>TYPE OF RECRUITMENT<br> </u></strong>We welcome applications from everyone.</p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;text-align:center;"><strong><u>FILING START DATE</u></strong><br> The application filing period will begin on June 5, 2026 – Continuous.<br> We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.</p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;"><br></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;"><strong><u>MANANGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP):<br></u></strong>This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.<br>  <br><strong>WHY WORKFOR US<br></strong>LA Health Services is LA County’s integrated healthcare system and the second-largest public health system in the nation. Our system includes four public hospitals, more than 20 community health centers, Emergency Medical Services (EMS), Correctional Health Services, and community-based programs that connect people to care where they are. </p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;">We serve as the safety net for more than 10 million residents, providing care regardless of ability to pay, insurance coverage, or immigration status. As one connected system, we deliver extraordinary care—from prevention and primary care to emergency, specialty, trauma, and recovery services across Los Angeles County. </p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;">With more than 2.9 million visits annually and a workforce of over 23,000 dedicated staff, LA Health Services is proud to deliver high-quality, compassionate, and accessible care to everyone, no matter how they come through our doors.</p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;">Explore our one system of hospitals and community health centers: <a href="https://dhs.lacounty.gov/our-locations/" title="https://dhs.lacounty.gov/our-locations/" data-uw-rm-brl="PR" data-uw-original-href="https://dhs.lacounty.gov/our-locations/"><span style="color:inherit;">Our Locations – Health Services Los Angeles County</span></a></p>For additional information regarding DHS, please visit www.<a href="https://dhs.lacounty.gov/" data-pasted="true" data-uw-rm-brl="PR" data-uw-original-href="https://dhs.lacounty.gov/">dhs.lacounty.gov</a>.<br><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;"><br></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;" data-pasted="true"><strong><em>Check Out Our Outstanding Benefits!</em></strong><em><br>We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans, and the flexibility to work, relax, and rejuvenate as you reach your fullest personal and professional potential. </em><a href="https://hr.lacounty.gov/benefits/" data-uw-rm-vglnk="" data-uw-rm-brl="PR" data-uw-original-href="https://hr.lacounty.gov/benefits/" data-uw-rm-empty-ctrl=""><em><span style="color:inherit;">Click here</span></em></a><em> to see comprehensive information regarding County employee benefits.</em></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;"><br></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;"><strong>OUR MISSION:</strong></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;">To advance the health of our patients and our communities by providing extraordinary care.</p><br><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;"><strong>The Team Member We Are Looking for Will: </strong></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;">Under the direction of the Department of Health Services Chief Nursing Officer, the Nursing Director works closely with system, regional, and site leaders to develop, implement, and maintain strategic and operational initiatives for nursing workforce utilization. The incumbent will monitor and trend workforce metrics to develop strategic and implement operational plans for utilization of nursing resources.</p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;" data-pasted="true"><strong><em>What You'll Be Doing: </em></strong></p><br><div style="margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;">Plans the nature, content, and extent of nursing staff and administrative services/operations for the achievement of both short and long-term objectives.<br data-pasted="true"><br>Acts as a resource expert and mentor for Nurse Managers, Clinical Nursing Directors, and other equivalent positions; provides guidance, counseling, professional development, and advice on techniques of supervision, problem solving, policies, and fiscal and operating systems.<br><br>Establishes the technical guidelines and framework with which nursing operations are carried out.<br><br>Participates in strategic planning for the organization and for the nursing service.<br><br>Controls the overall management of the organization's quality and clinical safety function, including responsibility for developing procedures, preparing budgets, directing supervisory employees, and participating in policy formulation.<br><br>Determines the subordinate organizational structure, operations, methods, and standards, and makes adjustments consistent with changing objectives.<br><br>Interprets and communicates nursing and organizational philosophy and objectives, Department policies and procedures, and applies recognized standards of nursing.<br><br><span style="color: inherit; font-style: normal; text-align: justify; text-indent: 0px;" data-pasted="true">Directs the preparation of budgets for assigned areas; integrates with organizational budget and defends budget and personnel resource requests.<br></span><br>Establishes policy for determining program emphasis and operating guidelines for areas of responsibility, including setting goals.<br data-pasted="true"><br>Participates in formulating policy, procedure, and standards for the organization and the nursing service.<br><br>Directs, initiates, and evaluates operational compliance with licensure, accreditation, and regulatory standards.<br><br>Administers general personnel management matters and actions.</div><p style="margin:0in;" data-pasted="true"><strong><u><span style="color:inherit;">REQUIREMENTS TO QUALIFY</span></u></strong><u><span style="color:inherit;">:</span></u></p><p style="margin-right:0in;margin-left:0in;margin-top:6.0pt;margin-bottom:6.0pt;" data-pasted="true"><span style="color:inherit;">Four (4) years of experience within the last 10 years, in the management of nursing operations, organization-wide programs, or educational programs.</span></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;"><strong><span style="color:inherit;">For this examination, management is defined as </span></strong><span style="color:inherit;">planning, organizing, staffing, budgeting, directing, and controlling the accomplishment of both short- and long-term objectives.</span></p><p style="margin-right:0in;margin-left:0in;margin-top:6.0pt;margin-bottom:6.0pt;"><strong><span style="color:inherit;">-AND-</span></strong></p><p style="margin-right:0in;margin-left:0in;margin-top:6.0pt;margin-bottom:6.0pt;"><span style="color:inherit;">Either of the following from an accredited college or university: A master’s degree in nursing* </span></p><p style="margin-right:0in;margin-left:0in;margin-top:6.0pt;margin-bottom:6.0pt;"><strong><span style="color:inherit;">- OR-</span></strong></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;"><span style="color:inherit;">A bachelor’s degree in nursing <strong>-AND- </strong>a master’s degree in nursing, administration or a related field.</span></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;">Related fields include: Public Health (MPH), Public Administration (MPA), Healthcare Administration (MHA), Business Administration (MBA) in Healthcare Management, Health Services Management (HSM), Clinical Nurse Leadership (CNL), Nursing Education (MNE), Nursing Informatics (MNI), or Health Information Management (HIM).</p><p style="margin-right:0in;margin-left:0in;margin-top:6.0pt;margin-bottom:6.0pt;"><strong><span style="color:inherit;">-AND-</span></strong></p><p style="margin-right:0in;margin-left:0in;margin-top:6.0pt;margin-bottom:6.0pt;"><span style="color:inherit;">A current, active license<strong>* </strong>to practice as a Registered Nurse issued by the California Board of Registered Nursing.</span></p><p style="margin-right:0in;margin-left:0in;margin-top:6.0pt;margin-bottom:6.0pt;"><span style="color:inherit;">Please ensure the Certificates and Licenses section of the application is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration, and the name(s) of the issuing agency for the required license.</span></p><p style="margin-right:0in;margin-left:0in;margin-top:6.0pt;margin-bottom:6.0pt;"><span style="color:inherit;">Applicants claiming experience in a state other than California must provide their registered nurse license number from that state on the application or must attach a copy of their registered nurse license from that state with their application at the time of filing or within 7 calendar days from the applicant's submission. Applications submitted without the required evidence of licensure will be considered incomplete.</span></p><p style="margin-right:0in;margin-left:0in;margin-top:6.0pt;margin-bottom:6.0pt;"><span style="color:inherit;">The required license must be current, active, and unrestricted; a conditional, provisional, probationary, or restricted license or certification will not be accepted.<br> </span></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;"><strong><u><span style="color:inherit;">DESIRABLE QUALIFICATIONS</span></u></strong><u><span style="color:inherit;">:</span></u></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;">Additional experience in the management of nursing operations, organization-wide programs, or educational programs beyond the Requirements to Qualify.</p><br><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;"><strong><u><span style="color:inherit;">SPECIAL REQUIREMENT INFORMATION</span></u></strong><u><span style="color:inherit;">:<br></span></u><strong><span style="color:inherit;">*In order to receive credit for the required degree and license, </span></strong><span style="color:inherit;">you must include a legible copy of your official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization. The required degree should show the date the degree was conferred and be in English. If not in English, then translation is required. International degrees must be evaluated for equivalency to U.S. standards if not listed in the International Handbook of Universities or World Higher Education Database. Include official copies of all relevant documents. For more information on our standards for educational documents, please visit: </span><span style="color:inherit;"><a href="https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf" data-uw-rm-empty-ctrl="" data-uw-pdf-br="2" data-uw-pdf-doc=""><span style="color:inherit;">https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf</span></a>.</span></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;"><br></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;"><span style="color:inherit;">You must also include a legible copy of your license and certificate at the time of filing or within seven (7) calendar days from the date of filing application. Please submit documentation to gacaudillo1@dhs.lacounty.gov and indicate your name, the exam name, and the exam number.</span></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;"><span style="color:inherit;">Please ensure the Certification/License Section is completed. Provide the title(s) of your required license(s), the number(s), date(s) of issue, date(s) of expiration and the name(s) of the issuing agency for each certification/license as specified in the Requirements. The required license must be current, active, and unrestricted; a conditional, provisional, probationary, or restricted license or certification will not be accepted.</span></p><br><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;"><strong><span style="color:inherit;">We do not accept password-protected documents. Please make sure documents are unlocked.</span></strong></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;"><br></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;"><strong><u><span style="color:inherit;">PHYSICAL CLASS II (LIGHT):</span></u></strong></p><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;margin:0in;"><span style="color:inherit;">This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.</span></p><br><p style="margin-right:0in;margin-left:0in;margin-top:0in;margin-bottom:8.0pt;"><strong><u>OUT OF CLASS AND WITHHOLD INFORMATION: </u></strong>Applicants are REQUIRED to possess the experience outlined in the Requirements to Qualify at the time of filing. Los Angeles County employees who wish to claim experience gained in a position performing similar work that provides the knowledge, skills, and abilities required for this higher-level position will be accepted. Applicants claiming such experience in County service have to present written proof of such experience by submitting Out-of-Class Bonus verification, Additional Responsibility Bonus verification, or performance evaluations, at the time of filing or within seven (7) calendar days from application submission. Verification of Experience letters will be excluded from consideration.</p><br><strong>Applications received without evidence of the required degree/s will not be accepted as meeting the stated Requirements to Qualify.</strong><p data-pasted="true"><strong><span style="color: rgb(0, 0, 0);"><u>EXAMINATION CONTENT:</u></span><br></strong>This exam will consist of an evaluation of education and experience based on application information, the desirable qualification, and supplemental questionnaire responses, weighted 100%.<br> <br> Applicants must achieve a passing score of 70% or higher on the examination in order to be included on the eligible list.</p><p><br></p><p><strong><span style="color: rgb(0, 0, 0);"><u>ELIGIBILITY INFORMATION:</u></span></strong><br>We process applications as we receive them. If you pass the assessment, we will place you on a list for 12 months. Hiring managers within DHS will use this list to fill vacancies as they become available.<br> <br>Applicants who are successful in this examination and are added to the eligible register may not apply for this examination for twelve (12) months following the date of being placed on the eligible register. Applications received before expiration from the eligible register will be rejected.<br> <br>Applicants who applied and did not meet the Requirements to Qualify when submitting their application may reapply 30 days after their most recent application date.</p><p><strong><br> <span style="color: rgb(0, 0, 0);"><u>AVAILABLE SHIFTS:</u></span></strong><br>You may be required to work evenings, nights, weekends, and holidays, depending on operational needs.</p><p><br></p><p><strong><span style="color: rgb(0, 0, 0);"><u>APPLICATION AND FILING INFORMATION:</u></span></strong><br>We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.<br> <br>New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to <a href="https://www.governmentjobs.com/" data-uw-rm-brl="PR" data-uw-original-href="https://www.governmentjobs.com/">https://www.governmentjobs.com</a> and following the prompts. This is to enhance the security of the online application and prevent incorrect email addresses.<br> <br>Please fill out the application completely. Provide relevant job experience, including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.<br> <br>We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in the refusal of the application or the rescission of the appointment. Copying verbiage from the Requirements or class specification as your work experience will not suffice to demonstrate that you meet the requirements. Doing so may result in an incomplete application and may lead to disqualification.<br> </p><p><strong><span style="color: rgb(0, 0, 0);"><u>EMAIL VERIFICATION INFORMATION:</u></span></strong><br>We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out of receiving our emails, it is possible to view notices by logging into <a href="https://governmentjobs.com/" data-uw-rm-brl="PR" data-uw-original-href="https://governmentjobs.com/">governmentjobs.com</a> and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for rescheduling an exam part. Register the domains below as approved senders to prevent email notifications from being filtered as spam/junk mail.</p><ul style="margin-bottom: 3pt;"><li><a href="mailto:info@governmentjobs.com">info@governmentjobs.com</a></li><li><a href="mailto:noreply@governmentjobs.com">noreply@governmentjobs.com</a></li><li><a href="mailto:gacaudillo1@dhs.lacounty.gov">gacaudillo1@dhs.lacounty.gov</a></li></ul><p>New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and prevent incorrect email addresses.</p><p><br></p><p><strong><span style="color: rgb(0, 0, 0);"><u>SOCIAL SECURITY NUMBER:</u></span></strong><br>Please include your Social Security Number for record control purposes. Federal law requires that all employees have a Social Security Number.</p><p><br></p><p><strong><span style="color: rgb(0, 0, 0);"><u>NO SHARING OF USER ID AND PASSWORD:</u></span></strong><br>All applicants must file their applications online using their own user ID and password.  Using a family member or friend's user ID and password may erase a candidate's original application record.</p><p><br></p><p><strong><span style="color: rgb(0, 0, 0);"><u>COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:</u></span></strong><br>For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.<br> </p><p><strong><span style="color: rgb(0, 0, 0);"><u>ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):</u></span></strong><br>The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The County of Los Angeles is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.<br> </p><p style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;" data-pasted="true"><strong><span style="color: rgb(0, 0, 0);"><u>DEPARTMENT CONTACT:</u></span></strong></p><ul style="margin-bottom: 3pt; margin-top: 0in;" type="disc"><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;"><span style="color:inherit;">For any inquiries about the position or assistance with the application process, please contact Gabriela Caudillo at <a href="mailto:Gacaudillo1@dhs.lacounty.gov" aria-label="Gacaudillo1@dhs.lacounty.gov" data-uw-rm-empty-ctrl=""><span style="color:inherit;">Gacaudillo1@dhs.lacounty.gov</span></a>. Gabriela is here to guide you every step of the way.</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;"><span style="color:inherit;">Department Contact Phone: (213) 288-7000 (HS-HR Customer Service Center)</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;"><span style="color:inherit;">Teletype Phone: (800) 735-2929</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;"><span style="color:inherit;">California Relay Services Phone: (800) 735-2922</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;"><span style="color:inherit;">For Accommodation requests, please contact our Accommodation Coordinator via (323) 914-6365</span></li><li style="margin-top:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;"><span style="color:inherit;">Please reference Exam Number: <em>Y5296P</em> in all communications during the application process.</span></li></ul><p>.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...