Outdoor Retail Sales & Shipping Coordinator

June 6, 2026

Other Jobs To Apply

Durango River Gear in Durango, Colorado is looking for both full and part-time sales representatives to work in our Outdoor Retail store.

Job Title: OUTDOOR RETAIL SALES & SHIPPING COORDINATOR

Job Type: Year Round

Location: Durango, Colorado

Shift Type: Full Time and Part Time available

Pay Range: $22.00 to $24.00 per hour

Summary

Do you enjoy the outdoors, getting on the river, interacting with people, and sales?

Durango River Gear is a growing outdoor retail store located in Durango, CO., specializing in a wide range of rafting and river gear. Our purpose is to create a positive, memorable experience for our customers and staff as we share our love for the great outdoors. We accomplish this by being a leader in the outdoor industry by training our team and offering the best products while providing unmatched customer service.

Durango River Gear is focused primarily on gear for the river and lakes to include rafts, frames, coolers, inflatable kayaks, stand-up paddle boards, PFD's, helmets, river maps, etc. we offer just about everything to get our customers out on the water for single and multi-day trips. We are seeking a detail-oriented and customer-focused individual(s) to join our team as an Outdoor Retail Sales & Shipping Coordinator.

In this role, you'll play a crucial part in sales, shipping, inventory control, and customer service within our outdoor retail shop. You will work with customers face to face, by phone, and email to ensure they get the right gear for their next adventure. Your responsibilities will include sales, managing shipping and receiving, assisting with day to day shop operations, handling rentals, and maintaining a clean and organized shop environment.

The ideal candidate(s) will have experience in the outdoor retail industry, customer service, and sales.

Essential Job Duties:

· Grow sales and assist with selling gear and equipment in the shop

· Contribute to meeting and exceeding overall sales goals

· Develop and maintain strong relationships with customers and business partners

· Engage in conversation with customers and demonstrate a passion for products by helping the customer make informed decisions and get the best gear for their needs in person, over the phone, and by email.

· Maintain a professional appearance and attitude at all times

· Demonstrate strong communication, organization, attention to detail and problem solving skills

· Prepare items for shipment via ground and freight, including measuring boxes, assembling pallets, weighing items, and verifying shipping information

· Manage shipping and receiving of inventory and maintain accurate inventory records and ensure stock levels are adequate

· Assist in merchandising and organization of the store

· Perform light cleaning duties to maintain a clean, inviting and organized shop environment

Other Duties:

· Physical Demands: Meet the physical requirements of lifting, bending, carrying, pushing, and pulling items weighing up to 75 lbs., and occassionally items over 100 lbs. Retrieve products from heights of greater than 6 ft, stand for extended periods.

· Manage and oversee gear rentals during the summer season

· Assist in all other assigned duties

Required Job Qualifications:

· Previous customer service and sales experience

· Proficiency with computers and office programs

· Deal effectively and diplomatically with customers and coworkers

· Communicate clearly and concisely, both orally and in writing

· Physical work involving lifting, standing, and other physical activities.

· Ability to work well both independently and as part of a team

· Strong organizational skills and attention to detail

· Excellent customer service skills

Preferred Job Qualifications:

· Knowledge of outdoor gear and equipment, particularly brands carried by the store

· Previous experience in the outdoor retail industry preferred

· Experience in shipping and receiving

· Experience with inventory management

· Social Media experience is a plus

· Graphics experience is a plus

· Experience with ecommerce sales and Shopify platform is a plus

Minimum Qualifications:

· High School diploma or G.E.D, preferred associate or bachelor’s degree

· One year customer service and sales experience

· Valid driver's license with a clean driving history

· Flexible availability, including weekends

· Meet the physical requirements of lifting, bending, carrying, pushing, and pulling items weighing up to 75 lbs., and occassionally items over 100 lbs. Retrieve products from heig

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...