[Remote] UKG Workforce Management Contractor (4-Month Contract)

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Note: The job is a remote job and is open to candidates in USA. Inclusively is partnering with an insurance technology company to hire a UKG Workforce Management Contractor for a 4-month contract. The role involves providing operational and configuration support for UKG and WFM processes, including payroll coordination and troubleshooting system issues.


Responsibilities

  • Provide day-to-day UKG and WFM administration and support
  • Troubleshoot system issues and escalated employee/manager questions
  • Support payroll-related WFM processes and coordination
  • Manage recurring operational tasks, including security updates and audits
  • Handle schedule maintenance and ad hoc system changes
  • Support configuration updates, testing, and validation
  • Assist with employee migrations and organizational changes within WFM
  • Support compliance-related accrual and policy updates
  • Manage escalated tickets and partner closely with HR, Payroll, and Operations teams

Skills

  • Hands-on experience administering UKG Pro and UKG Workforce Management (WFM)
  • Strong troubleshooting and operational support experience
  • Experience supporting payroll-related WFM processes
  • Comfortable working independently with limited oversight
  • Strong communication and stakeholder management skills
  • Experience with configuration, testing, and change management

Company Overview

  • SaaS technology platform, Retain, that provides real-time visibility into employee needs to guide investment decisions. It was founded in 2019, and is headquartered in Richmond, Virginia, USA, with a workforce of 11-50 employees. Its website is https://inclusively.com/.

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