Director, Business Management, TIAA Wealth and Advice - Chief Administrative Office (Frisco, TX)

June 5, 2026

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About the position

The Business Management job is responsible for providing strategic support for the assigned business area. While focusing on high level projects, this job executes strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies, driving business management policies and routines, and being the central point of contact for leaders in the execution of business management tasks. This job is considered a subject matter expert in the Business Management area. This role serves as Director, Business Management to help provide partnership support to the Central and West Regions within TIAA's Wealth Management Distribution business.

Responsibilities

Acts as a day-to-day technical/functional expert in assigned area and makes decisions on tactical issues that impact the business.
Maintains and supports implementation of policies and procedures in support of the business area strategy.
Implements process improvements.
Analyzes and reports on area data (financial, headcount, etc.) and performance metrics.
Supports business management projects by monitoring and tracking risks, issues and action items.
Drives and oversees meeting planning in support of business projects and objectives.
Influences the development of new strategic initiatives through tracking budgets and milestones.

Requirements

5+ years required, 7+ years preferred in the following business management skills and qualifications:
Self-starter with ability to work independently and think critically
Excellent project management capabilities for complex, large-scale initiatives
Demonstrated business performance measurement experience
Ability to manage multiple priorities in a fast-paced, changing environment
Strong tolerance for ambiguity while maintaining focus on results
Superior written and oral communication skills
Ability to distill complex information into clear, concise content for all levels
Demonstrated skill in influencing senior leadership
Effective development and delivery of key messages
Strong relationship building across all organizational levels
Collaborative approach within geographically distributed teams
Strategic thinker who effectively navigates cross-functional environments
Commitment to continuous improvement
Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams)
Highest integrity and professional standards
Discretion with sensitive information
Adaptability and flexibility in changing business environments

Nice-to-haves

Benefit if the candidate has experience with Canva and MyGAIT

Benefits

comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones.
Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being.

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