Developer Productivity Engineer

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<div class="content-intro"><h1>About Hightouch</h1> <p>Hightouch is an Agentic Marketing Platform powered by the industry-leading Composable CDP. With complete brand context, customer data, and performance history in one place, every marketer finally has the power to build and ship end-to-end campaigns themselves. Teams move faster, stay on brand, and get AI marketing that actually works.</p> <p>Founded in 2019 and headquartered in San Francisco, Hightouch enables marketing teams to analyze performance, brainstorm ideas, and generate creative at a speed and quality that wasn't previously possible.</p> <p>Named a Leader in the 2026 Gartner® Magic Quadrant™ for Customer Data Platforms, Hightouch is trusted by leading enterprises like Domino's, Spotify, Aritzia, Cars.com, Ramp, and PetSmart.</p> <p>At Hightouch, our mission is to help our customers leverage data and AI to grow their businesses. The team is ambitious, impact-driven, efficient — and we believe humility, kindness, and compassion are essential to our success. If you're energized by velocity, obsessed with raising the bar, and want to build alongside people who care deeply about each other and our customers, we'd love to meet you.</p></div><h2><strong>About the Role</strong></h2> <p>We are looking for a <strong>developer productivity engineer</strong> to take responsibility for our monorepo and the “path to production” for over 50 engineers pushing over 75 commits a day with continuous deployment to production. This presents an exciting challenge where you can apply your expertise in helping teams ship fast and safe to meaningfully improve the productivity of our engineering team. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. Our monorepo is primarily Javascript/Typescript with some Go and Python. While the primary responsibility of this job is developer productivity, to fit in with the team and be productive in our codebase generally, strong computer science and development fundamentals will be required. As part of your onboarding, you’ll spend significant time writing and delivering features to gain empathy for the current dev flow.</p> <p>We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.</p> <p>Some of the problems we’ll be working on include:</p> <ul> <li><strong>Own the build</strong>: You’ll be the single threaded owner for the build/test/deploy of our software and how each team fits into it</li> <li><strong>Monorepo productivity:</strong> Detangle our build/test/deploy patterns so teams can move fast and not block each other. Investigate/implement a tool like turbo repo to speed builds and separate concerns</li> <li><strong>Drive excellence in testing: </strong>We need to improve our top-down and team-level views into test coverage + support an ever growing matrix of data sources, data destinations, and enrichment patterns. An excellent engineer in this role will be able to “hold up a mirror” to our dev teams, helping each team understand where they have gaps</li> <li><strong>Multi-Region and Multi-Cloud: </strong>Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base</li> <li><strong>Operational excellence: </strong>Support an increase in our ability to catch issues before they reach production and respond quickly if they do</li> </ul> <p>We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.</p> <h2><strong>About You</strong></h2> <p>You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.</p> <p>You’ve driven significant improvement in the productivity of a 50+ person development team by making high-leverage changes to their build/test/deploy processes. While you likely have some infra chops, this is not an infra role: you have strong development fundamentals and are comfortable driving framework-level improvements across multiple teams. This could take several forms:</p> <ul> <li>You’ve been a member of a developer-productivity team/function for an outstanding development team</li> <li>You’ve organically become “the build person” at a fast-growing startup and helped bring order to chaos</li> <li>You’ve personally delivered code that has improved cross-team metrics related to developer productivity (e.g., DORA metrics, coverage, etc)</li> </ul> <p>In addition to any of the above, we’re looking for someone who can dive into feature code, including complicated backend code, as needed.</p> <h2><strong>Interview Process</strong></h2> <p>Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.</p> <ul> <li><strong>Apply: </strong>Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!</li> <li><strong>Recruiter Screen:</strong> Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit</li> <li><strong>System Design Screen:</strong> Designing a data processing feature end-to-end.</li> <li><strong>Developer Productivity Skills Interview: </strong>We’ll dive into your experience making teams productive through a discussion of past projects and tooling you've used.</li> <li><strong>Hiring Manager Interview:</strong> Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.</li> <li><strong>System Design Interview:</strong> Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.</li> </ul> <p>We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.</p><div class="content-conclusion"><p><strong>E-Verify Statement</strong></p> <p><em>Hightouch participates in E-Verify. After you join the team, we'll verify your eligibility to work in the U.S. by submitting information from your Form I-9 to the Social Security Administration and, if needed, the Department of Homeland Security. This process happens post-hire only — we never use E-Verify to pre-screen applicants.</em></p> <p><em><br></em><a href="https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster-1.pdf"><em>E-Verify Notice</em><em><br></em></a><a href="https://www.rhoworld.com/wp-content/uploads/E-Verify_Participation_Poster_ES-1.pdf"><em>E-Verify Notice (Spanish)</em><em><br></em></a><a href="https://www.rhoworld.com/wp-content/uploads/ier_poster_final.pdf"><em>Right to Work Notice</em><em><br></em></a><a href="https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf"><em>Right to Work Notice (Spanish)</em></a></p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...